When Should You Call a Towing Service?

Unforeseen circumstances and emergencies also happen when it comes to driving. They could happen when you least expect them, and that’s why preparation is important.

It’s crucial to know when to call a towing service and the necessary things to do at the time.

This article provides a guide on how to avoid being trapped in any driving emergency. We’ll also walk you through calling a towing service or company. While this is mostly a last resort, here are times to call one:

  • Your vehicle isn’t starting

You can call a towing truck if your car isn’t starting or suddenly stops.

Before calling a towing company, wait for a little time and try starting the car again. If you have a dead battery, getting a jump might solve the issue.

Always remember to have jumper cables in your car trunk, or even move around with a portable lightweight battery charger.

  • You’re involved in an accident

Accidents are one of the main reasons people call towing services or companies. This is usually as a result of damage to the cars.

Note- Don’t drive a damaged car even if it seems to be working still. It’s dangerous as it can easily explode or catch fire.

Your best bet when in an accident is to call a tow truck service to examine the damage and tow your car.

  • You’re out of gas

You’d need to call for a tow service if you run out of gas, especially if you’re on a long road without a gas station.

To avoid this situation, ensure you fill your tank before embarking on a long trip. You may even carry a portable gas tank with one or two spare gallons.

  • You have a flat tire

This is another time to call a tow truck service. However, if you have a jack and spare tire, you can salvage the situation and change the tire by yourself.

It’s important to find a safe place to change the tire to avoid any issues. Know that your lug nuts might be too tight to loosen since you’re likely using hand tools.

Things to consider before calling a towing service

Here are the things to do or consider before you call on a tow truck:

  • Consider where you are

If your vehicle suddenly stops or won’t start and you’re on a highway, you’d need to get the car out of the place immediately.

At this juncture, call a towing truck. You might want to reconsider if the car is around the neighborhood or at your friend’s house.

  • Are you going for a towing firm or roadside assistance?

Decide if you’d contact a towing service or roadside assistance in your city. If you’ve got roadside assistance via your insurance firm, call the institution first.

Generally, it’s better to register with a towing company that you can call in emergencies. Consulting roadside assistance might increase your charges.

More so, roadside assistance is restricted to the individual handling the account. You’d spend a fortune if you don’t belong to any roadside-assistance group.

  • Decide if you’ll call your insurance institution

Check first if your insurance company would cover the towing service cost.

Remember that the insurance might cover just specific towing providers. Thus, ensure or find out before contacting the towing company.

  • Which towing firm or service will you call

Hiring a good towing or transport service can be a great idea when you’re stranded with your car on the road. But which one are you going for?

If your insurance firm doesn’t recommend the firm to call, do a quick research to learn the reliable towing firms in your city.

You can browse or find the firm based on your location. You may also want to use customer ratings and reviews to determine the best one for your needs and budget.

What’s more, based on your location, you can call a non-emergency number for your local police to get a towing firm for you.

If you’re in Brisbane or its surroundings, you can reach the Metro City Towing for the best towing services.

  • Consider your budget

Always inquire about the towing cost before you make the call.

A tow truck cost is based on your location, distance, exact things you want to do with the tow truck, and the nature of your towing needs.

Many towing trucks are personalized to suit your needs. The choices you make will affect the tow truck charges.

For Brisbane towing, the average cost of a tow truck in Australia can be between $58,000 and $850,000.

Ensure to know the towing truck cost if your insurance firm won’t cover the charge.

  • Check the towing methods

Consider the towing method that would be used for your vehicle.

The 2 main ways your vehicle can be towed include the hook and chain, and flatbed method. Your car can be hooked to a tow truck while being pulled to a garage.

For the flatbed method, your car is hoisted into a truck and taken to a garage. The flatbed measure is safer, better, and less likely to create any car damage.

  • Where would you keep the towed car?

Arrange where you will keep your towed car. You can tow it to your home if you’re close, or you can take it to a garage if there’s any mechanical problem that needs serious attention.

If you find yourself on a highway or an unfamiliar place, ask the towing service to recommend a mechanic, or come with their mechanics.


Towing companies can be very important for drivers. They do more than just towing vehicles, they also offer other impactful towing services.

These other important services include Gas delivery, Unlocking doors, Tire changing, Pulling people out when stuck, Jump starting, and Transporting vehicles.

For instance, Metro-City Towing is a reliable towing company that offers emergency roadside assistance.

Our firm delivers prompt and affordable towing in Brisbane when there’s an accident or vehicle breakdown.

We’re also specialists in container and machinery transport. Car towing in Brisbane was never easier and safer than with Metro City Towing.

Contact us here today for any kind of towing service.

Things to Know About Metropolitan Towing Services

Like other machines, a car can develop a fault without notice. If you are stuck on the highway, calling a towing service like Metropolitan Towing is your best option.

Towing companies are trustworthy, reliable and provide professional assistance in various ways. Here are some important things to know about metropolitan towing services.

Metropolitan towing will ensure safety

A good towing company understands the importance of safety in the towing process. Your safety is a priority when stuck on the highway. The safety of your car and other vehicles is also important. To alert oncoming vehicles, metropolitan services will do the following.

  • Turn on flashing lights
  • Place barricades and cones
  • Post signs before the incident

These safety measures ensure the avoidance of further accidents. The bystanders, respondents, and other road users are protected from harm.

Tip: Always maintain a safe distance while waiting for a towing service to avoid injury or death.

Removing and recovering vehicles

If an accident occurs, it’s important to quickly remove the vehicle from the scene to avoid more collisions. Metropolitan towing services follow the vehicle manufacturer’s guidelines and procedures for towing to prevent further damages.

You may need a towing service one day. So, It’s essential to have good knowledge about towing services. Here are a few things to know.

Types of tow trucks

The right tow truck is essential to remove a vehicle without causing any damage to the car you are towing. The commonly used tow trucks include:

Hydraulic flatbed – It is operated by hydraulics to load a vehicle onto a flatbed

Integrated tow truck – It has extra axles and is typically used for heavy-duty vehicles.

Hook and chain – Commonly used for wrecked automobiles involving a hook and chain to tow the vehicle.

Wheel lift – With the help of special equipment, it secures the vehicle by the front or rear drive wheels.

Reasons for towing services

  1. Towing companies cover a wide range of services, including
  2. Collision with another vehicle
  3. Transmission failure
  4. Empty gas tank
  5. Flat battery
  6. Overheated engine
  7. Car stuck in the mud or a ditch
  8. Flat tire

Vehicles that can be towed

You can tow different vehicles like passenger vehicles, tow trailers, motorcycles, and all-terrain vehicles (ATVs)

The difference between a wrecker and a towing truck

While the tow and wrecker truck drivers both tow vehicles, tow truck drivers are not authorised to carry out repairs. The wrecker, on the other hand, can provide minor on-site maintenance services.

Know the cost of a towing service

The cost of a towing service will depend on the following factors

  • Time of day
  • Type of vehicle
  • Distance

Know who to call when you need towing services

When looking for a towing service, it’s essential to get one that can show up promptly without delays. Metropolitan Towing operates a 24-hour service, every day of the week, all year round. Get in contact with us today for the answers to your questions.


Brisbane Towing Service

Cheap and Available Towing Brisbane Service

It is very natural that your car may have to face some mechanical issues. At that time, you will need a towing service in order to resolve your problem. In previous time, you will have to pull your car with the help of another vehicle. So, you will have to face so many problems in order to do that. It can create so many problems for other people on the road. So, it is necessary for you to contact a reliable and trustworthy Towing Brisbane service in order to get rid of this problem. They will help you to solve your problem by helping you with their experienced and talented assistant. Metro City Towing Brisbane is a number one service provider with whom you can contact. They are the best roadside assistance. You will definitely get perfect and quick service with affordable rates. They are working in 24 hours and 7 days in a week. So, when you will face these kinds of issues, you can easily contact them without any hesitation and delay. You can get their service at any place and any time.     

Benefits of hiring them:    

You should hire them in order to solve your roadside problems. There are so many benefits for which you can hire them.   You can avoid any kinds of accidents by hiring them. You do not need to hook up your car with another large vehicle. There is a possibility of accident if you will lose your balance and that too cause accident. You may also hit another car on the road. So, by hiring the service of Metro City Towing Brisbane, you can easily avoid accidents. You can avoid the damage of your car by hiring a professional Towing Brisbane. If you want to choose another vehicle in order to pull your car, it may cause damage to the back end or the front portion of the car. It is also very challenging to steer the vehicle at the time while the car is not running on the road. You cannot give strain on the engine of your car. If you will try to pull your vehicle with a smaller size car, then it will give strain on the engine of your vehicle. The engine may explode or transmission to start sliding. There are some laws that will not allow you to pull your car with the help of a mere car. You will have to take the professional service of Towing Brisbane.

Actually, pulling your car with the help of another vehicle is a serious offense. You might have to give a lot of penalties for this act. A towing service is very much necessary in order to pull your car. It is safe and secured process. The towing service provider will not put your life on risk. You can avoid any kinds of road accidents and damage. The professional and skilled staffs of the Metro City Towing service will help you to avoid any kinds of serious damage and accident. You can easily save your money by hiring them.

Professional help:

With the help of Metro City Towing service, you can save your damage and accidents. You do not need to pay any kinds of membership charges. You will have to pay after receiving the service from them. You can save your hard-earned money in this way. You can get the valuable service of tem at any time and any place. You can call them at any hour. They are always ready to assist you and save you from the worst situation. They have multi storeyed car parking facility with them. They carry all types of machinery and containers. You do not need to worry about anything. You will just have to call them and hire their professional and required service. So, in future, when you will meet any kinds of breakdown or road accidents, you can call them for assistance. This is a very well-known and reputed service provider in Brisbane. You can hire them and get their needful services. You can book them online by visiting their official website. They will give you a smooth and hassle-free service that you will definitely enjoy. You can relax after hiring them, so contact us today!